Tickety Boo is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Tickety Boo may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
By using our website, you agree to be bound by this policy.
What we collect
We may collect the following information:
Name and payment details
Contact information including email address
Demographic information such as postcode and preferences
Other information relevant to customer surveys and offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
To process your order and obtain payment
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
Who has access to your information?
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Your choices and opt-out
We understand not everyone likes to be contacted by email and therefore under 'Contact Preferences' on the same form, you can indicate that you would only like to be contacted by phone. In the event you have selected the 'phone only' option, we will not use your email address to contact you unless you inform us otherwise or if there is an error with the phone number you have provided.
We have also provided you with the option to opt-in to our marketing communications. If you would no longer wish to receive marketing emails from Tickety Boo IT, we have ensured you can easily opt-out at any time by clicking on the unsubscribe link which is included in our electronic communications.
Please note opting out does not automatically lead to your information being deleted from our databases. Under GDPR guidelines, you have the 'right to be forgotten' (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/) and can request for your information to be erased from our records.
If you would like for your information to be erased from our system or alternatively you would just like to change any of your marketing choices, please contact our DPO on firstname.lastname@example.org
How you can access your information?
You have the right to ask for a copy of the information Tickety Boo hold about you, and we are happy to comply as detailed in GDPR under 'rights of access' (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-of-access/). Please contact our DPO for further information by email: email@example.com A small fee of £25 will be payable. If you would like a copy of the information held on you, please write to us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Social Media Platforms
Communication on external social media platforms that Tickety Boo participate in is subject to the terms and conditions and the privacy policies held with each social media platform, respectively. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. You are advised before using such social sharing buttons that you do so at your discretion. You note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Resources & Further Information
ICO Guide to General Data Protection Regulation
Data Protection Act of 1998
Privacy and Electronic Communications Regulations 2003